National Claim Management

The ultimate responsibility for claims handling resides with Sompo America corporate offices in Charlotte, North Carolina. Our experienced professionals in our Claims Department and our TPA Partner are dedicated to the prompt and efficient handling and disposition of all claims presented by our clients.

Products Liability, General Liability, Marine Cargo and Property claims are directly handled by the Sompo America Claims Department in Charlotte, NC; Los Angeles, CA or New York, NY.


Workers’ compensation and Commercial Auto claims nationwide are handled by our Third Party Administrator (TPA), Broadspire. We have partnered with Broadspire for over 10 years to deliver the Best in Class service.


To Report a Workers’ Compensation, Commercial Automobile, General Liability or Property Claim, click here.

To Report a Product Liability claim, click here.

To Report an Ocean Marine claim, click here.

For Personal Lines click here.

Copyright for Sompo America 2014